SummitCove Lodging is looking to hire a Guest Services Representative for the Summer Season!
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Responsibilities include but are not limited to:
Checking guests in and out of our properties
Communication with guests in person and over the phone
Communicating and helping with other departments
Assisting guests with questions or concerns
Advising guests on Keystone activities and events, lift tickets, rentals, etc.
Working with multiple different programs on the computer at a time
Projects that help prevent issues before guests arrive
Occasionally running errands like lock outs, delivering items, etc.
Our guests come from all over the state, country and worldwide to stay in Keystone and enjoy the mountains year round. Our Guest Services Team is responsible for making sure their stay is beyond all expectations.
The ideal candidate will be organized, dependable, enthusiastic, and have exceptional customer service skills. This individual will be very detail oriented and focused on making customers happy. Experience in customer service is highly desired, but we will train the right candidate.
As a Guest Services Representative you should be able to listen well, be respectful, honest, caring and make good decisions. This job can be very rewarding when the guest checks out and lets you know that their stay was everything they hoped for and more!
Here at SummitCove we empower our employees to make their own decisions, we give you all the tools and training you need to do your job exceptionally well. It is all about the guest experience, and working hard to make the guest want to come back year after year and stay with SummitCove.
Applicants must have open availability to work varied and flexible hours. We are open 7 days a week, 365 days a year. Our office is open 24 hours, shifts for this position are 8 hours between 7am to 11pm. This is a summer seasonal position-looking for both full and part time applicants.
SummitCove is looking to hire for the summer season with a starting date of June 1, 2019.
Seasonal employees at SummitCove are eligible to earn Paid Time Off, gain access to the Silverthorne Rec Center discount as well as participating in our Way to Go and Wellness Programs!
Starting pay is $16/hour.
Please submit your resume for review by following the link below. If you have any questions, please give us a call at 970-368-7023.