The Sheraton Steamboat Springs is looking for a Full-Time Front Office Supervisor!
1. Ensure Outstanding customer care at all times.
2. Maintain a friendly, cheerful and courteous demeanor at all times.
3. Courteously and accurately answer inquiries from potential guests and accepts hotel reservations.
4. Respond to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
5. Use suggestive selling techniques to sell room nights, increase occupancy and revenue.
6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.
7. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers